Hospitality Internship

Company: Undesclosed

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Job Code: 00011
Category: Hospitality
Department: Generic
Location: Shanghai
Job Type:
Duration: 3 – 6 Months

Job Description:

One of the largest casino companies in the world with presence in over 10 cities such as Singapore, Macau and Las Vegas. They are looking for a French native intern to join their newly opened casino in Macau. 

  • Ÿ   Give support with the daily operations in the hotel
  • Ÿ   Prepare bill and transportation service before the departure of the hotel
  • Ÿ   Handle complaints and interests of the guests and implement them to increase customer satisfaction
  • Ÿ   Manage peak hours and schedule reservations to decrease waiting time and queues
  • Ÿ   Provide courteous and efficient service and if possible comply with every guest request
  • Ÿ   Be alert and report to the Assistant Manager if seeing someone suspicious on the floor or around the lobby area

Preferred Skills:

  • Ÿ   Client service oriented
  • Ÿ   French native speakers
  • Ÿ   Hospitality, Tourism or related degree
  • Ÿ   Has good communication & interpersonal skills
  • Ÿ   Has a bright and cheerful disposition, can work under pressure
  • Ÿ   Respects guest needs: takes great interest in satisfying them by taking their interests and complaints seriously while delivering professional services with high quality work standards
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